About…
The thing about those with tenure is their ability to know things intuitively. It allows them to suggest solutions before there is ever a problem and to innately and effortlessly represent the true culture of their organisation.
Since joining the accounting practice, then known as Fabris, Rafter & McGuirk in 1996, Danielle Williams has gained these time honoured qualities.
Shortly after joining the firm, it was renamed Rafter McGuirk & Associates to reflect the partnership of Steve Rafter and Ashley McGuirk, it was also around this time that the position of Practice Administrator evolved.
Danielle was a Trainee Receptionist/Client Services Coordinator with virtually no experience in the accounting field. However she took it upon herself to ‘step up’ and become the Practice Administrator. Her employers supported her and even if she didn’t have the experience, she certainly had the personal qualities to take on the role and succeed.
With only the practice partners to train her, Danielle learned from a different perspective than most administrators – that of the business owners who also happened to be Accountants and skilled Business Managers in their own right.
Since that time, Danielle has been involved in every step of the firm’s development which has progressed through a joint venture to form Focus Professional Group and most recently in 2008 the establishment of Core Business Accountants.
Today, Danielle’s role encompasses overseeing all Core’s administrative procedures in addition to training new support staff. The former is imperative, given the ever-changing landscape of taxation compliance. In relation to the latter, continuity of client service during unexpected absences or breaks for annual leave is guaranteed thanks to Danielle’s commitment to training all administrative support staff to be equipped to backfill one another’s roles.
Best described as a perfectionist, Danielle admits she is insistent all Core-generated correspondence and filing be maintained to her very exacting standards. It’s a philosophy that helps maintain a high professional standard across all office procedures, from maintaining the latest software right through to returning client calls.
While she is modest about her knowledge and considerable contribution to the modern and very successful practice that Core has become, her peers attest that she has a system for everything and is a walking archive of company history, business practices and client information.
Personally…
Away from the office, Danielle runs a busy household and family of four. An avid reader, she is thrilled to have passed on her love of books to both her offspring. Together, they enjoy regular island holidays when there’s plenty of time for reading and relaxing.