2nd August 10 Core Newsletter, The latest edition of our Core Newsletter  Read More
	5th June 10 INTRODUCING OUR COOL CLIENTS!,   Read More
	1st March 10 CORE BUSINESS - FREQUENTLY ASKED QUESTIONS, Read More
	19th December 09 Is your business prepared for Random Government Audits, Reviews & Investigations? Our Audit Protection Service can help..., Read More
	20th May 09 PRESS RELEASE - Small Business Tax Break Boost, The Rudd Government will provide another major Read More
	22nd April 09 TRANSITION TO RETIREMENT INCOME STREAM, Read More
	15th April 09 IT'S YOUR MONEY ... BUT NOT YET! - Self Managed Superannuation, Read More

What are our office hours?
Core Business office is open weekdays from 8:30am - 5pm. An answering machine operates outside of these hours. If you call us, your call will be directed to the staff member you require, if they are not available you are welcome to leave a message and they will return your call as soon as possible.

How do I make an appointment?
Simply email us to request an appointment at mail@corebusiness.com.au. Alternatively call the office during business hours. You may book an appointment with your preferred accountant or if you are new to Core, we can recommend someone suited to your individual needs.

Where is Core?
We are located on Level 3, K1 Building, 16 Innovation Parkway, Kawana QLD 4575. Click here for a map.

 

 Who is my contact point?
It is important that we are accessible to our clients. To ensure this we offer you several points of contact - you can call or email your accountant directly.
To check on the progress of your work or confirm lodgement, contact the Client Services Assistant who can attend to your needs.
At the conclusion of your work you will receive a phone call to arrange a meeting with your accountant to sign documentation, review your personal and business interests and to talk about the future. Documentation will be duly lodged.

How to Core manage the work?
Your work will be assigned to a specific client manager who will manage your assignment. Feel free to contact them any time should you have any queries or questions. They are only too willing to help you.

 

What do Core charge?
After an initial consultation to determine your work requirements, we will send you a letter of engagement. This will detail the scope of the work and related costs. For work to proceed, you will need to sign and return the letter of engagement. Alternatively, payment of the requested deposit amount will be deemed as acceptance of the engagement.

Do Core charge for initial interviews?
If the interview is to assess your needs and determine the scope of the work required, then there is no individual charge. If the interview is primarily for advice, then we will invoice you accordingly.

 

What is Core invoicing policy?
Core invoice periodically and we offer several methods of payment. 
Apart from the convenience of cash, cheque, Visa, Mastercard and EFTPOS, we also offer a monthly payment option called Smartfee ^TM.
Our credit terms for account holders are 14 days. Should you have any difficulty meeting these terms, please do not hesitate to contact us.

What is Smartfee ^TM  ?
Smartfee is the monthly payment option for accounting and legal and fees.

It allows you to spread the cost over more manageable monthly installments. You can tailor a solution to suit your cash flow by choosing 3, 6, 10 or 12 monthly installments.

We will provide you with a smartfee Client Registration that clearly shows the options and costs. Simply select a term, nominate an account, sign and return the Client Registration to us. The monthly installments are made via scheduled direct debits from your nominated account. This account can be either your bank account or credit card, again giving you a choice.